Inside No. 9 (2014)

S2E4 Cold Comfort

On his inaugural day as a volunteer at the Comfort Support Line call center, Andy steps into a world where the lonely and distressed seek solace by sharing their struggles. Each counselor at CSL has their unique approach to handling clients, managing emotional strain, and passing the time while waiting for calls. However, the question lingers: is Andy truly ready for the challenges he will face?